In case you need to return the product, we will refund your order in full. For returns please email us at firstname.lastname@example.org within 30 days of receiving your order and a member of our team will respond and discuss how to return the product. You will be responsible for the costs of returning the product back to us. Alternatively, we can offer a 30% refund (at our discretion) if you wish to keep the product. Your refund will be processed within 3 business days and may take up to 10 business days to be returned to your account.